Privacy Policy

Last updated: March 2026

1. Data Controller

The data controller responsible for your personal data is:
Worldwide Venture Capital Investments, S.L. trading as Lumina Vita
Passatge Marimon 11, 08021 Barcelona, Spain
Email: info@luminavita.es
Telephone: +34 932 000 000

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Contact Form Data

When you submit an enquiry via our contact form, we collect:

• Full name
• Email address
• Telephone / WhatsApp number (optional)
• Preferred language
• Service of interest
• Message content

2.2 Cookies & Analytics Data

We use cookies and similar technologies. Please see our Cookie Policy for full details.

2.3 Technical Data

We may automatically collect technical information such as your IP address, browser type, operating system, and referring URLs for security and performance purposes.

3. Legal Basis for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD):

• Consent — You have given clear consent for processing your data to respond to your enquiry (Article 6(1)(a) GDPR).
• Legitimate Interest — We may process certain technical data on the basis of our legitimate interest in maintaining website security and improving our services (Article 6(1)(f) GDPR).
• Legal Obligation — We may process data where required to comply with applicable Spanish or EU law (Article 6(1)(c) GDPR).

4. How We Use Your Data

We use your personal data exclusively for the following purposes:

• To respond to your enquiry and schedule appointments
• To provide you with information about our services
• To comply with our legal and regulatory obligations
• To improve our website and services (anonymised analytics only)

We do not use your personal data for automated decision-making or profiling that produces legal effects or similarly significant effects.

5. Data Retention

We retain your personal data only for as long as necessary:

• Contact enquiries — retained for up to 3 years from your last contact with us.
• Patient records — retained in accordance with applicable Spanish health law requirements (minimum 5 years).
• Cookie and analytics data — as described in our Cookie Policy.

6. Sharing of Personal Data

We do not sell, rent, or trade your personal data to third parties. We may share your data with:

• Service providers acting as data processors on our behalf (e.g. Formspree for form processing, Google Analytics if enabled) — these parties are contractually bound to process data only on our instructions and in accordance with GDPR.
• Competent authorities — where required by law or legal proceedings.

Any transfers of data outside the European Economic Area (EEA) are protected by appropriate safeguards (e.g. Standard Contractual Clauses or adequacy decisions).

7. Your Rights

Under GDPR and applicable Spanish law, you have the following rights regarding your personal data:

• Right of Access — to obtain a copy of the personal data we hold about you.
• Right to Rectification — to correct inaccurate or incomplete data.
• Right to Erasure ("right to be forgotten") — to request deletion of your data.
• Right to Restriction — to request that we limit processing in certain circumstances.
• Right to Data Portability — to receive your data in a structured, machine-readable format.
• Right to Object — to object to processing based on legitimate interest.
• Right to Withdraw Consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, please contact us at info@luminavita.es. We will respond within one calendar month.

8. Right to Lodge a Complaint

You have the right to lodge a complaint with the Spanish data protection supervisory authority:

Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6, 28001 Madrid
www.aepd.es

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions.

10. Cookies

For full information on how we use cookies, please read our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy on this page with an updated date. We encourage you to review this page periodically.

12. Contact

For any questions regarding this Privacy Policy or our data practices, please contact:
Lumina Vita — Data Protection
Email: info@luminavita.es
Address: Passatge Marimon 11, 08021 Barcelona, Spain